At Ashinton Store, every product is made specifically for you after your order is placed. This allows us to reduce waste and provide premium products.
Returns
Because our products are custom-made, we do not accept returns or exchanges for:
- Incorrect size selection
- Change of mind
- Buyer preference
- Ordering the wrong product or color
Please review all sizing charts carefully before placing your order.
Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 14 days of delivery.
To help us resolve the issue quickly, include:
- Your order number
- A description of the issue
- Clear photographs showing the problem
If the issue is confirmed, we'll arrange a replacement or refund at no additional cost.
Cancellations
Orders enter production shortly after purchase and cannot usually be cancelled once production has begun.
If you need assistance, contact us as soon as possible after placing your order.
Contact
For any return or order concerns, please contact:
We're committed to ensuring every customer has a positive experience.