Shipping policy

Shipping Policy

Last updated: 19 August 2026

How Our Fulfilment Works

Ashinton Store products are printed and fulfilled on demand by our global fulfilment partners, Gelato and Printify. Your order is manufactured specifically for you after it is placed — we do not ship from pre-held stock.

Your total delivery time consists of two stages:

1. Production time — the time required to print and prepare your order for dispatch
2. Transit time — the time for the carrier to deliver your order once dispatched

Delivery Estimates

Estimated delivery timeframes vary by product type, fulfilment location, destination country, and the shipping method selected at checkout. The applicable estimated delivery date for your order is displayed at checkout before you complete your purchase.

Estimates are not guaranteed. Delays may occur due to high demand periods, customs processing, carrier capacity, or circumstances beyond our control.

Shipping Rates

Shipping rates are calculated at checkout based on your delivery address and the items in your order. You will see the exact shipping cost before completing your purchase.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and a link to monitor your delivery. Please allow some time for tracking information to update after dispatch.

If you have not received a shipping confirmation within a reasonable period after placing your order, please contact us at [email protected].

Customs, Duties, and Import Taxes

For international orders, your shipment may be subject to customs duties, import taxes, or other fees imposed by your country's customs authority. These charges are the responsibility of the recipient and are not included in our product prices or shipping rates. Ashinton Store has no control over customs processes and cannot guarantee customs clearance timelines.

Incorrect Delivery Addresses

Please ensure your delivery address is accurate and complete before placing your order. Ashinton Store is not responsible for orders delayed or undelivered due to an incorrect or incomplete address provided at checkout. Additional costs to reship an order due to an address error may be charged to the customer.

Your Statutory Rights

Nothing in this Shipping Policy limits or excludes any rights you may have under applicable consumer protection legislation, including the South African Consumer Protection Act 68 of 2008 or the consumer laws of your country of residence.

Contact Us

Email: [email protected]
Website: store.ashintonforex.com